Updated: 1 January 2026

Privacy Policy cb44 – Protecting Your Data

Cb44 respects the privacy of every member. This Privacy Policy document explains transparently how we collect, store, use, and protect your personal data in accordance with the Malaysia Personal Data Protection Act 2010 (PDPA). The security of your information is our top priority.

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Malaysia PDPA Compliant
Your data is handled in accordance with the Personal Data Protection Act 2010. This version of the policy takes effect from 1 January 2026.

Cb44's Commitment to Your Privacy

Six core principles that guide how cb44 protects the personal information of every member in Malaysia.

256-Bit SSL Encryption

All data transmitted between your device and cb44's servers is protected with industry-standard 256-bit SSL encryption. No one can intercept or read your information in transit.

Secure Data Storage

Cb44 members' personal and financial data is stored on servers protected by strict access controls and round-the-clock security monitoring. Internal access is restricted to authorised personnel only.

Member Controls

You have every right to access, correct, or request the deletion of your personal data from cb44's systems. The process is straightforward and can be completed through your account or by contacting our support team.

No Data Sales

Cb44 has never sold, rented, or commercialised member personal data to advertisers or unrelated third parties — and never will. Your data is not our product; it is a trust we uphold.

PDPA Compliance

The cb44 Privacy Policy is regularly reviewed and updated to ensure full compliance with Malaysia's Personal Data Protection Act 2010 and its latest amendments.

Unsubscribe Options

You may opt out of receiving marketing communications from cb44 at any time by contacting our support team or using the unsubscribe link in our promotional emails.

Important Note: This Privacy Policy outlines cb44's data protection practices in full. By registering for or using the cb44 platform, you agree to the collection and use of your personal data as described in this document.
1. Introduction

Cb44 is an online betting platform fully committed to protecting the privacy of its members in Malaysia. We understand that your trust is our most valuable asset — and that trust begins with handling your personal data responsibly.

This cb44 Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). It applies to all information collected by cb44 through our website, mobile app, live chat, and any other communication channels you use to interact with us.

We encourage you to read this Privacy Policy carefully and to contact the cb44 support team if any part is unclear. We are always happy to explain how we handle your personal data.

2. Data We Collect

Cb44 only collects the personal data necessary to operate the platform and deliver services to you. The following are the categories of data we collect:

Data Category Sample Information Collection Method
Identity Data Full name, date of birth, identity card number (MyKad) Registration form, KYC verification
Contact Information Malaysian phone number, email address Registration form
Financial Data Bank account number, e-wallet number (TNG, GrabPay, DuitNow) Deposit and withdrawal processing
Technical Data IP address, device type, operating system, web browser Automatically collected during platform use
Usage Data Betting records, game history, access timestamps Automatically collected during platform use
Communication Data Live chat transcripts, support emails, complaints Interactions with the support team

Cb44 does not collect sensitive data such as medical information, religious beliefs, or political views. We also do not knowingly collect personal data from individuals under the age of 18.

3. How We Use Your Data

Personal data collected by cb44 is used solely for legitimate, stated purposes. We will not process your data for any other purpose without informing you in advance:

  • Account Management: Create, verify, and maintain your cb44 member account, including the KYC (Know Your Customer) process.
  • Payment Processing: Processes deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow and FPX, and manages withdrawal of winnings to your account.
  • Service Delivery: Provides access to games, Sports Betting on football, badminton, Live Casino, slots, and all other cb44 services.
  • Platform Security: Detecting and preventing fraud, money laundering, account abuse, and any other unlawful activity on the platform.
  • Service Communications: Sending important notifications relating to your account, transactions, policy changes, and security updates.
  • Marketing (with consent): Sending promotional offers, bonuses, and new product information from cb44 to members who have consented to receive marketing communications.
  • Platform Improvements: Analysing usage patterns to improve the interface, performance, and overall experience of the cb44 platform.
  • Legal Compliance: To fulfil legal and regulatory obligations applicable in Malaysia, including reporting to relevant authorities when required.
Legal Basis: cb44 processes your personal data on the basis of: (a) the performance of a contract between you and cb44; (b) cb44's legitimate interests in operating a safe and responsible business; (c) compliance with legal obligations; and (d) consent you have explicitly provided.
4. Data Sharing

Cb44 does not sell or rent your personal data to any third party for their own marketing purposes. However, in the course of operating the platform, we may share your data with the following limited categories of parties:

  • Payment Providers: Payment gateways and e-wallet providers such as Touch 'n Go, GrabPay, and Malaysian banks (Maybank, CIMB) that process your financial transactions. Data sharing is limited strictly to what is necessary for payment processing.
  • Game Providers: Game software developers providing slots, live casino, baccarat, and table games on the cb44 platform. These providers receive only the minimum technical data required.
  • Cloud Services: Server infrastructure providers that store cb44 platform data. All such providers are bound by strict data protection agreements.
  • Regulatory Authority: Malaysian law enforcement agencies, courts, or regulatory bodies where required by law or a valid court order.
  • Professional Advisor: Lawyers, auditors, and consultants who are bound by strict professional confidentiality obligations.

Every third party that receives your personal data is required to uphold data protection standards equivalent to or higher than those set out in this cb44 Privacy Policy.

5. Data Security

Cb44 continuously invests in security infrastructure to keep your personal data protected at all times. Our technical and organisational security measures include:

  • 256-bit SSL/TLS encryption for all data in transit between your device and cb44's servers.
  • Encryption of sensitive data at rest, including financial information and identification numbers.
  • Role-based access control (RBAC) ensuring that only authorised personnel can access specific data.
  • Round-the-clock security monitoring and an intrusion detection system (IDS), 24/7.
  • Regular penetration testing conducted by independent third-party security experts.
  • A clear incident response procedure in the event of any data security breach.
  • Mandatory cybersecurity training for all cb44 staff who handle user data.
Breach Notification: In the event of a data breach that materially affects your personal information, cb44 is committed to notifying you within 72 hours of confirming the incident, in line with industry best practices and applicable legal requirements.
6. Cookies & Tracking Technologies

The cb44 website uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Below are the types of cookies we use:

  • Essential Cookies: Required for core cb44 platform functions such as login sessions and security. These cookies cannot be disabled without affecting basic website functionality.
  • Performance Cookies: Collects information about how you use the cb44 platform — which pages you visit, how long you spend on each page, and any error messages encountered. This information is used to improve website performance.
  • Functionality Cookies: Allows the cb44 platform to remember your preferences — such as language and display settings — for a more personalised experience.
  • Analytics Cookies: Helps cb44 understand aggregated, anonymised platform usage patterns for the purposes of analysis and service improvement.

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality and user experience of the cb44 platform.

7. Data Retention & Deletion

Cb44 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law.

  • Active Account Data: Retained for the duration your cb44 account remains active and for a reasonable period following account inactivity.
  • Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysia's taxation and financial regulatory requirements.
  • Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
  • Technical Data & Logs: Retained for a maximum of 12 months for security and technical troubleshooting purposes.

Once the retention period has elapsed, or upon your request for deletion, cb44 will securely delete or anonymise your personal data using methods that ensure it cannot be recovered.

8. Your Rights

Under Malaysia's Personal Data Protection Act 2010 and cb44's own policies, you have the following rights regarding your personal data:

01
Right of Access
Request a copy of the personal data cb44 holds about you at any time.
02
Right to Rectification
Request the correction of inaccurate or incomplete personal data held in our systems.
03
Right to Erasure
Request the deletion of your personal data, subject to applicable legal obligations.
04
Right to Object
Object to the processing of your data for direct marketing purposes at any time.
05
Right to Restriction
Request that cb44 restrict how we process your data under certain circumstances.
06
Right to Portability
Receive your personal data in a machine-readable format for the purpose of portability.

To exercise any of the rights above, please contact the cb44 privacy team by email at support@cb44.world including your full name, account number, and details of your request. We will process your request within 14 business days.

9. Children's Data

The cb44 platform is intended exclusively for adults aged 18 and above. cb44 does not knowingly collect personal data from individuals under the age of 18.

If we discover that we have collected personal data from an individual under the age of 18 without valid parental consent verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has registered on cb44 are urged to contact us immediately at support@cb44.world.

10. Policy Amendments

Cb44 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, new legal requirements, or service improvements. The "Updated" date at the top of this document will always reflect the latest version in effect.

For material or significant amendments, cb44 will notify members via in-platform notifications or email to their registered address at least 14 days before the changes take effect. Continued use of the cb44 platform after any amendment comes into force will be deemed acceptance of the updated Privacy Policy. We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or complaints regarding cb44's Privacy Policy or how we handle your personal data, our privacy team is available to assist in Bahasa Melayu:

Privacy Email: support@cb44.world
Live Chat: Available 24/7 directly from the cb44 platform
Response Time: Within 14 business days for formal data requests

You may also refer to Terms & Conditions and Responsible Gaming cb44 for more information on how we operate our platform responsibly in the interest of our members across Malaysia.

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Your Data Is Safe with cb44

Your privacy and information security are our top priority. Join over 500,000 cb44 members across Malaysia who play with confidence, knowing their data is fully protected. Register now with a minimum deposit of RM 10.

Malaysia PDPA Compliant • 256-bit SSL Encryption • Data never sold • 18+ age restriction

Bahasa Melayu